Assign field officers, capture geotagged evidence, and keep an audit-ready case file for banks and NBFCs — with role-based queues at every stage.
OpsGeotagged visits, role queues, audit trail.
Product
VMS coordinates Backend Executives, Centre Managers, Verifiers, and Front Office on a single case lifecycle. Super Admin can inspect every record.
Each desk sees only the cases it can act on. Verifiers submit field data; they cannot approve or reject.
Live GPS lock, accuracy, timestamp, and photos stored on the case. Simulated coordinates are rejected.
Bulk CSV export with field mapping, including extra columns you capture at intake for MIS and billing.
Workflow
Backend Executive
Enter client data, attach proofs, add optional mapped fields, and submit to the Centre Manager queue.
Centre Manager
Select a field officer from the live roster. The assignment is timestamped on the case.
Verifier
Lock GPS at the point of verification, upload geotagged photos, record the outcome, and submit.
Centre Manager
Approve the visit or return it to the verifier with notes. Unapproved data never enters billing.
Backend Executive
Validate the approved record and route it to Front Office for client dispatch.
Front Office Manager
Final review of the pack. Dispatch, or send the case back to Backend Executive.
Coverage
Outside-geographical-limit and outside-operational-state outcomes are captured so downstream billing can apply the correct rule.
Operations
“Assignment and send-back happen on the case record. I no longer reconstruct status from forwarded messages.”
“I lock GPS at the gate, attach photos, submit. If the file is returned, the notes are on the case.”
“I dispatch an approved pack with geotag and role attribution — not an incomplete narrative.”
Sign in, pick your desk, and run a case through the six gates.